Terms & Conditions

Terms & Conditions

Each item in your order is sold by SoloBarolo. (“SoloBarolo”) or the merchant that the item is specified as sold by (“Merchant”).

Those items for shipment to countries outside of the E.U. may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. With respect to each item for which Import Fees have been calculated, you authorize SoloBarolo or Merchant (as applicable) to designate a carrier (“Designated Carrier”) to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import Fees for such item.

“Import Fees Deposit” represents an estimate of the Import Fees that will be levied on the items in your order for shipment to countries outside of the E.U. By placing your order, you agree to allow SoloBarolo and/or Merchant (as applicable) to collect the Import Fees Deposit for the applicable items in your order. This deposit will be used, on your behalf, to reimburse the Designated Carriers for the import fees that they have paid on your behalf to the appropriate authorities of the destination country. You further agree that the Designated Carriers may disclose to SoloBarolo or Merchant (as applicable) the amount of actual Import Fees levied on the item you have purchased from SoloBarolo and/or Merchant (“Actual Import Fees”). In the event that the Import Fees Deposit exceeds the Actual Import Fees, SoloBarolo or Merchant (as applicable) will refund the difference to you.

In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorizations on behalf of the recipient designated in your order. To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Designated Carrier specified in your shipment confirmation e-mail. Pursuant to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in the E.U. Please note that Merchants participating in the International Direct program may have policies that differ from SoloBarolo’s terms and conditions. For items you have purchased from a Merchant, please see the applicable Merchant’s policies for any other terms and conditions that may apply to your purchase of such items.

Limitations: For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage. You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from SoloBarolo, the recipient is the importer of record and must comply with all laws and regulations of the destination country.